“I can’t say enough about them! Everything was done efficiently. There was no problems at all! They reasoned to our questions and they got their guys here on time. Once the project started, it all fell into place.” – Donald; CT
“Excellent service provided by Paul Davis Restoration’s technicians. They were very polite and professional, with good response times. I was very happy with the service!” – James; CT
“Ryan, my project manager, was very good. He communicated well, and I felt that I was well taken care of.” – Amanda; NY
“We recently used Paul Davis Restoration to repair damage to our house due to a broken pipe which resulted in significant water damage to our house. The PDR team was led by Josh Michels. The team from PDR did an outstanding job. We were out of town during the repairs and team took complete charge of remediating the water damage, working with our insurance adjuster on the insurance claim, and completing the repair work in a high quality manner.
Josh and his team were in constant contact with us via email and phone calls. They provided a clear picture of the work that was required and kept us up to date on the progress. The work was completed promptly and to a very high standard. As a result, our home looks better than before the damage.
I would highly recommend PDR for any restoration work.” – Randy; CT
“I cannot express enough how wonderfully easy it was to be the homeowner on this project from the very beginning and throughout the process. The unique quality of the circumstances was never lost on Josh and he was continuously professional, compassionate and understanding. He always kept me informed of the how the process was going, even though the ugly winter; he was upbeat and optimistic and made me feel comfortable that things were going as planned. He made the process so very easy for me, and I truly appreciated that considering what our family was and is continuing to deal with.
The house turned out better than I could have ever expected! It’s now truly the house that I and my late husband had always wanted it to be, and hopefully some new family will enjoy it and create as many wonderful memories there as we did. Throughout the project, we always knew we wouldn’t be living in the house again, and it was extremely difficult for me to go back there at times, especially in the beginning when it was still evident that there was a fire. Josh was always sensitive to this and gave me the option to meet with him and make decisions off site if necessary. At the end, the transformation was amazing, and made it easier to move past the tragedy and see the beauty.
I thank each and every one of you for all your help and professionalism and compassion. I am so glad that Allstate recommended PD Restoration, and would be happy to offer any recommendations in the future.” Liz; CT
“Over the years of owning my home I have worked with a number of professionals to build and repair my home including a number of home renovations.
I have to tell you that Carlos is perhaps the most responsive, professional, and detailed construction professional I have ever worked with.
He went above and beyond the call on many occasions that I thought it was important to convey the message to you.” – Alan; NY
“Thank you Paul Davis Restoration for the excellent service provided to us over the past several months by Chris and his team. In June, we experienced at our home something we’d never heard of before: a furnace/oil heater ‘puff back’ that caused extensive smoke damage and severe noxious odors throughout our house. Needless to say, we were quite traumatized by the event and the condition in which it left our home.
Our insurer Chubb retained PDR to repair the damage and restore our home to its condition prior to the event. The response was outstanding. Chris and his team were courteous, attentive, efficient, prompt, and professional as well as successful. We were particularly impressed – and grateful – for the special care they took when handling our personal possessions.” – Rob; CT
“I wish to thank Joe and PDR as a contractor to mitigate and restore my home. They have demonstrated a high level of professionalism, good workmanship, and a wide skill set to address every possible matter. They perform with high standard, they are very pleasant to work with, and they have been very accommodating to my unique personal circumstance.” – Rich; NY
“Paul Davis Restoration and Joey were very conscientious and my friend next door was pleased with them also. They were meticulous and organized. They did an excellent job and I think there is nothing to be critical of. They’re everything you would hope for, were forthcoming, and listened to my suggestions.” – Pat; NY